:root{--sc-violet: #6d28d9;--sc-violet-dark: #4c1d95;--sc-violet-light: #ede9fe;--sc-bg: #f5f3ff;--sc-text: #1e1b4b;--sc-text-muted: #6b7280;--sc-border: #ddd6fe;--sc-sidebar-w: 240px;--sc-radius: 8px}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}body{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;background:var(--sc-bg);color:var(--sc-text);font-size:14px}.sc-shell{display:flex;min-height:100vh}.sc-sidebar{width:var(--sc-sidebar-w);background:var(--sc-violet-dark);color:#fff;display:flex;flex-direction:column;padding:24px 0 16px;position:fixed;top:0;left:0;bottom:0}.sc-logo{display:flex;align-items:center;gap:10px;padding:0 20px 24px;font-size:16px;letter-spacing:.3px}.sc-logo-dot{width:10px;height:10px;border-radius:50%;background:#a78bfa;display:inline-block}.sc-logo-dot.lg{width:14px;height:14px}.sc-nav{flex:1;display:flex;flex-direction:column;gap:2px;padding:0 12px}.sc-nav-item{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:var(--sc-radius);color:#ffffffbf;text-decoration:none;transition:background .15s,color .15s;font-size:13.5px}.sc-nav-item:hover{background:#ffffff1a;color:#fff}.sc-nav-item.active{background:#ffffff2e;color:#fff;font-weight:600}.sc-nav-icon{font-size:15px}.sc-sidebar-footer{padding:16px 20px 0;border-top:1px solid rgba(255,255,255,.12)}.sc-agent-email{font-size:12px;color:#ffffff8c;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin-bottom:8px}.sc-logout-btn{background:none;border:1px solid rgba(255,255,255,.3);color:#ffffffbf;padding:6px 14px;border-radius:var(--sc-radius);cursor:pointer;font-size:13px;width:100%;transition:background .15s}.sc-logout-btn:hover{background:#ffffff1a;color:#fff}.sc-content{margin-left:var(--sc-sidebar-w);flex:1;padding:32px;min-height:100vh}.sc-page h1{font-size:22px;font-weight:700;color:var(--sc-text);margin-bottom:24px}.sc-placeholder{color:var(--sc-text-muted);background:#fff;border:1px dashed var(--sc-border);padding:24px;border-radius:var(--sc-radius)}.sc-stat-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(180px,1fr));gap:16px}.sc-stat-card{background:#fff;border:1px solid var(--sc-border);border-radius:var(--sc-radius);padding:20px;display:flex;align-items:center;gap:14px}.sc-stat-icon{font-size:28px}.sc-stat-value{font-size:28px;font-weight:700;color:var(--sc-violet)}.sc-stat-label{font-size:12px;color:var(--sc-text-muted);margin-top:2px}.sc-login-bg{min-height:100vh;background:var(--sc-violet-dark);display:flex;align-items:center;justify-content:center;padding:16px}.sc-login-card{background:#fff;border-radius:12px;padding:40px 36px;width:100%;max-width:380px;box-shadow:0 8px 32px #4c1d9540}.sc-login-logo{display:flex;align-items:center;gap:10px;margin-bottom:6px}.sc-login-title{font-size:18px}.sc-login-sub{font-size:12px;color:var(--sc-text-muted);margin-bottom:28px}.sc-login-form{display:flex;flex-direction:column;gap:16px}.sc-login-form label{display:flex;flex-direction:column;gap:6px;font-size:13px;font-weight:500;color:var(--sc-text)}.sc-login-form input{padding:10px 12px;border:1px solid var(--sc-border);border-radius:var(--sc-radius);font-size:14px;outline:none;transition:border-color .15s}.sc-login-form input:focus{border-color:var(--sc-violet)}.sc-login-error{background:#fef2f2;color:#b91c1c;border:1px solid #fecaca;border-radius:var(--sc-radius);padding:10px 12px;font-size:13px}.sc-login-btn{background:var(--sc-violet);color:#fff;border:none;padding:12px;border-radius:var(--sc-radius);font-size:14px;font-weight:600;cursor:pointer;transition:background .15s}.sc-login-btn:hover:not(:disabled){background:var(--sc-violet-dark)}.sc-login-btn:disabled{opacity:.6;cursor:not-allowed}.sc-loading{display:flex;align-items:center;justify-content:center;min-height:100vh;color:var(--sc-text-muted);font-size:14px}.sc-loading-inline{padding:32px;color:var(--sc-text-muted);font-size:14px}.sc-loading-inline.small{padding:12px 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14px;text-align:left;font-weight:600;font-size:12px;text-transform:uppercase;letter-spacing:.4px;white-space:nowrap}.sc-table td{padding:10px 14px;border-top:1px solid var(--sc-border);vertical-align:middle}.sc-table-row{cursor:pointer;transition:background .1s}.sc-table-row:hover{background:var(--sc-violet-light)}.sc-table-row.active{background:#ede9fe}.sc-code{font-family:Courier New,monospace;font-size:12px;background:var(--sc-violet-light);color:var(--sc-violet);padding:2px 6px;border-radius:4px;letter-spacing:1px}.sc-table-inner{width:100%;border-collapse:collapse;font-size:12px}.sc-table-inner th{background:#f9f9f9;color:var(--sc-text-muted);padding:6px 10px;text-align:left;font-weight:600}.sc-table-inner td{padding:7px 10px;border-top:1px solid var(--sc-border)}.sc-pagination{display:flex;align-items:center;gap:12px;margin-top:12px;font-size:13px;color:var(--sc-text-muted)}.sc-pagination button{background:#fff;border:1px solid var(--sc-border);border-radius:var(--sc-radius);padding:6px 12px;font-size:13px;cursor:pointer;transition:background .15s}.sc-pagination button:disabled{opacity:.4;cursor:not-allowed}.sc-pagination button:hover:not(:disabled){background:var(--sc-violet-light)}.sc-panel-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0003;z-index:100}.sc-panel{position:fixed;top:0;right:0;bottom:0;width:380px;max-width:100vw;background:#fff;box-shadow:-4px 0 24px #0000001f;z-index:101;display:flex;flex-direction:column;overflow:hidden}.sc-panel-header{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid var(--sc-border);background:var(--sc-violet-dark);color:#fff}.sc-panel-title{font-weight:700;font-size:15px;font-family:Courier 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8px;border-radius:20px;font-size:11px;font-weight:600}.sc-badge.warning{background:#fef3c7;color:#92400e}.sc-badge.success{background:#d1fae5;color:#065f46}.sc-badge.error{background:#fee2e2;color:#991b1b}.sc-badge.neutral{background:var(--sc-violet-light);color:var(--sc-violet-dark)}.sc-alert{padding:10px 12px;border-radius:var(--sc-radius);font-size:13px;margin-bottom:10px}.sc-alert.warning{background:#fef3c7;color:#92400e;border:1px solid #fde68a}.sc-alert.error{background:#fee2e2;color:#991b1b;border:1px solid #fecaca}.sc-alert.success{background:#d1fae5;color:#065f46;border:1px solid #6ee7b7}.sc-btn-outline{background:#fff;border:1px solid var(--sc-violet);color:var(--sc-violet);padding:9px 16px;border-radius:var(--sc-radius);font-size:13px;font-weight:500;cursor:pointer;transition:background .15s;display:inline-flex;align-items:center;gap:6px}.sc-btn-outline:hover:not(:disabled){background:var(--sc-violet-light)}.sc-btn-outline:disabled{opacity:.4;cursor:not-allowed}.sc-btn-outline.full{width:100%;justify-content:center;margin-bottom:8px}.sc-btn-primary{background:var(--sc-violet);color:#fff;border:none;padding:9px 16px;border-radius:var(--sc-radius);font-size:13px;font-weight:600;cursor:pointer;transition:background .15s}.sc-btn-primary:hover:not(:disabled){background:var(--sc-violet-dark)}.sc-btn-primary:disabled{opacity:.6;cursor:not-allowed}.sc-btn-primary.full{width:100%}.sc-hint{font-size:11px;color:var(--sc-text-muted);margin-top:4px;text-align:center}.sc-contact-revealed{background:var(--sc-violet-light);border:1px solid var(--sc-border);border-radius:var(--sc-radius);padding:12px}.sc-empty{padding:32px;color:var(--sc-text-muted);font-size:14px;background:#fff;border:1px dashed var(--sc-border);border-radius:var(--sc-radius);text-align:center}.sc-empty.small{padding:12px;font-size:13px;border:none;background:none}.sc-modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0006;z-index:200;display:flex;align-items:center;justify-content:center;padding:16px}.sc-modal{background:#fff;border-radius:12px;width:100%;max-width:440px;box-shadow:0 8px 32px #0003;overflow:hidden}.sc-modal-header{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;background:var(--sc-violet-dark);color:#fff;font-weight:600}.sc-modal-body{padding:20px;display:flex;flex-direction:column;gap:14px}.sc-modal-actions{display:flex;gap:10px;justify-content:flex-end}.sc-tabs{display:flex;gap:4px;margin-bottom:16px;flex-wrap:wrap}.sc-tab{padding:7px 14px;border-radius:20px;border:1px solid var(--sc-border);background:#fff;color:var(--sc-text-muted);font-size:13px;cursor:pointer;transition:all .15s}.sc-tab:hover{border-color:var(--sc-violet);color:var(--sc-violet)}.sc-tab.active{background:var(--sc-violet);border-color:var(--sc-violet);color:#fff;font-weight:600}.sc-badge.info{background:#dbeafe;color:#1e40af}.sc-ticket-description{background:var(--sc-bg);border:1px solid var(--sc-border);border-radius:var(--sc-radius);padding:12px;font-size:13px;line-height:1.5;margin-top:10px;white-space:pre-wrap}.sc-thread{display:flex;flex-direction:column;gap:10px}.sc-thread-msg{background:var(--sc-violet-light);border-radius:var(--sc-radius);padding:10px 12px}.sc-thread-meta{display:flex;justify-content:space-between;font-size:11px;color:var(--sc-text-muted);margin-bottom:4px}.sc-thread-meta strong{color:var(--sc-violet-dark)}.sc-thread-text{font-size:13px;line-height:1.5;white-space:pre-wrap}.sc-select-small{padding:5px 8px;border:1px solid var(--sc-border);border-radius:var(--sc-radius);font-size:12px;background:#fff;color:var(--sc-text);outline:none;cursor:pointer}.sc-select-small:focus{border-color:var(--sc-violet)}.sc-form-label{display:flex;flex-direction:column;gap:6px;font-size:13px;font-weight:500;color:var(--sc-text)}.sc-input{padding:9px 12px;border:1px solid var(--sc-border);border-radius:var(--sc-radius);font-size:13px;font-family:inherit;outline:none;transition:border-color .15s;width:100%;resize:vertical}.sc-input:focus{border-color:var(--sc-violet)}.sc-outils-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:14px;margin-bottom:28px}.sc-outil-card{background:#fff;border:2px solid var(--sc-border);border-radius:var(--sc-radius);padding:20px 16px;cursor:pointer;text-align:left;display:flex;flex-direction:column;gap:6px;transition:border-color .15s,box-shadow .15s}.sc-outil-card:hover{border-color:var(--sc-violet);box-shadow:0 2px 8px #6d28d91a}.sc-outil-card.active{border-color:var(--sc-violet);background:var(--sc-violet-light)}.sc-outil-icon{font-size:24px}.sc-outil-card strong{font-size:14px;color:var(--sc-text)}.sc-outil-desc{font-size:12px;color:var(--sc-text-muted)}.sc-outil-panel{background:#fff;border:1px solid var(--sc-border);border-radius:var(--sc-radius);padding:24px;margin-bottom:24px}.sc-outil-panel h2{font-size:16px;font-weight:700;color:var(--sc-text);margin-bottom:16px}.sc-form{display:flex;flex-direction:column;gap:14px;max-width:480px}.sc-form label{display:flex;flex-direction:column;gap:6px;font-size:13px;font-weight:500;color:var(--sc-text)}.sc-form input,.sc-form select,.sc-form textarea{padding:9px 12px;border:1px solid var(--sc-border);border-radius:var(--sc-radius);font-size:13px;font-family:inherit;outline:none;transition:border-color .15s}.sc-form input:focus,.sc-form select:focus,.sc-form textarea:focus{border-color:var(--sc-violet)}.sc-form-inline{flex-direction:row;align-items:center;max-width:480px}.sc-form-inline input{flex:1}.sc-radio-group{display:flex;gap:20px;font-size:13px;color:var(--sc-text)}.sc-radio-group label{flex-direction:row;align-items:center;gap:6px;font-weight:400;cursor:pointer}.sc-checkbox{flex-direction:row!important;align-items:flex-start!important;gap:8px!important;font-weight:400!important;cursor:pointer}.sc-btn-secondary{background:#fff;border:1px solid var(--sc-border);color:var(--sc-text);padding:9px 16px;border-radius:var(--sc-radius);font-size:13px;font-weight:500;cursor:pointer;white-space:nowrap;transition:background .15s}.sc-btn-secondary:hover:not(:disabled){background:var(--sc-violet-light);border-color:var(--sc-violet)}.sc-btn-secondary:disabled{opacity:.4;cursor:not-allowed}.sc-btn-danger{background:#dc2626;color:#fff;border:none;padding:9px 16px;border-radius:var(--sc-radius);font-size:13px;font-weight:600;cursor:pointer;transition:background .15s}.sc-btn-danger:hover:not(:disabled){background:#b91c1c}.sc-btn-danger:disabled{opacity:.6;cursor:not-allowed}.sc-otp-status{margin-top:14px;padding:14px;border-radius:var(--sc-radius);border:1px solid;font-size:13px;display:flex;flex-direction:column;gap:8px}.sc-otp-status.ok{background:#d1fae5;border-color:#6ee7b7;color:#065f46}.sc-otp-status.blocked{background:#fee2e2;border-color:#fecaca;color:#991b1b}.sc-warn{font-size:13px;color:#92400e;background:#fef3c7;border:1px solid #fde68a;border-radius:var(--sc-radius);padding:10px 12px;margin-bottom:16px}.sc-success{margin-top:14px;padding:12px;background:#d1fae5;border:1px solid #6ee7b7;border-radius:var(--sc-radius);font-size:13px;color:#065f46}.sc-success ul{margin-top:8px;padding-left:16px}.sc-success li{margin-bottom:2px;font-family:monospace;font-size:12px}.sc-error{margin-top:14px;padding:12px;background:#fee2e2;border:1px solid #fecaca;border-radius:var(--sc-radius);font-size:13px;color:#991b1b}.sc-sandbox-banner{background:#1e1b4b;color:#a78bfa;text-align:center;font-size:12px;font-weight:700;letter-spacing:.5px;padding:10px 16px;border-radius:var(--sc-radius);margin-bottom:20px;border:1px solid #4c1d95}.sc-sandbox-toast{background:#d1fae5;border:1px solid #6ee7b7;border-radius:var(--sc-radius);color:#065f46;font-size:12px;padding:8px 12px;margin-top:8px}